Shipping policy
Last Updated: February 8, 2026
At Retrolica, we ship our premium retro cycling jerseys to cycling enthusiasts around the world. We are committed to providing reliable and affordable shipping to ensure your order arrives safely and on time.
Shipping Rates and Delivery Times
We offer Standard Shipping to all destinations worldwide with the following rates and estimated delivery times:
Asia
Countries: Hong Kong SAR, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam
| Order Amount | Shipping Cost | Estimated Delivery |
|---|---|---|
| $0.00 – $69.99 | $6.99 | 7–12 business days |
| $70.00 and up | FREE | 7–12 business days |
Europe (EU)
Countries: Austria, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Slovenia, Spain, Sweden, Switzerland, United Kingdom
| Order Amount | Shipping Cost | Estimated Delivery |
|---|---|---|
| $0.00 – $69.99 | $6.99 | 7–14 business days |
| $70.00 and up | FREE | 7–14 business days |
North America
Countries: Canada, Mexico, United States
| Order Amount | Shipping Cost | Estimated Delivery |
|---|---|---|
| $0.00 – $69.99 | $6.99 | 7–14 business days |
| $70.00 and up | FREE | 7–14 business days |
Oceania
Countries: Australia, New Zealand
| Order Amount | Shipping Cost | Estimated Delivery |
|---|---|---|
| $0.00 – $69.99 | $6.99 | 7–14 business days |
| $70.00 and up | FREE | 7–14 business days |
Middle East
Countries: Bahrain, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, United Arab Emirates
| Order Amount | Shipping Cost | Estimated Delivery |
|---|---|---|
| $0.00 – $69.99 | $6.99 | 7–14 business days |
| $70.00 and up | FREE | 7–14 business days |
South America
Countries: Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru
| Order Amount | Shipping Cost | Estimated Delivery |
|---|---|---|
| $0.00 – $69.99 | $6.99 | 7–14 business days |
| $70.00 and up | FREE | 7–14 business days |
Free Shipping
Enjoy free shipping on all orders of $70 or more to any destination worldwide. It's our way of thanking you for choosing Retrolica.
Pro Tip: Add a second jersey to your order to reach the free shipping threshold and save on delivery costs!
Order Processing Time
All orders are processed within 1–3 business days (Monday through Friday, excluding holidays). You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Please note that delivery times begin after your order has been shipped, not from the date of purchase.
Tracking Your Order
Once your order ships, you will receive an email with:
- Your order number
- A tracking number
- A direct link to track your shipment
You can track your order at any time by visiting our Track Your Order page and entering your tracking number.
Shipping Restrictions
We currently ship to the countries listed above. If your country is not listed, please contact us at support@retrolica.com to inquire about shipping availability.
We do not ship to:
- PO Box addresses
- Military addresses (APO/FPO)
- Freight forwarding addresses
Customs, Duties, and Taxes
International Orders
For international shipments, your order may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority. These charges are the responsibility of the recipient and are not included in your order total or shipping cost.
Important: Retrolica has no control over these charges and cannot predict their amount. Please check with your local customs office for more information about potential duties and taxes before placing your order.
Customs Delays
Customs processing times vary by country and are beyond our control. Your package may be held by customs for inspection, which can add several days to the delivery time. We appreciate your patience if this occurs.
Delivery Issues
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact us at support@retrolica.com with your order number and tracking information. We will investigate with the shipping carrier and work to resolve the issue.
Incorrect or Incomplete Address
Please ensure your shipping address is accurate and complete at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If your package is returned to us due to an incorrect address, you will be responsible for the cost of reshipping.
Delivery Attempts
If the carrier is unable to deliver your package (for example, no one is available to sign for it), they will typically leave a notice and attempt delivery again or hold the package at a local facility for pickup. Please follow the carrier's instructions to receive your package.
If a package is returned to us because it was unclaimed or refused, we will contact you to arrange reshipping. You will be responsible for the cost of reshipping.
Shipping Carrier
We partner with trusted international shipping carriers to ensure your order arrives safely. The specific carrier used for your order will depend on your destination and will be indicated in your shipping confirmation email.
Contact Us
If you have any questions about shipping, delivery times, or tracking your order, please don't hesitate to reach out:
Email: support@retrolica.com
Business Hours: Monday through Friday, 9:00 AM – 6:00 PM (Hong Kong Time, GMT+8)
We're here to help ensure your Retrolica jersey reaches you without a hitch.
Thank you for choosing Retrolica. We look forward to getting you out on the road in style.