shipping & return

Shipping Costs

We keep shipping simple and affordable. Your total order value determines the shipping cost:

Order Value Shipping Cost
Under $70 $6.99
$70 and above FREE

Delivery Times by Region

Delivery times vary depending on your location:

Region Delivery Time
Asia 7–12 business days
Europe & UK 7–14 business days
North America 7–14 business days
Oceania 7–14 business days
Middle East 7–14 business days
South America 7–14 business days

Track Your Order

After your order ships, you'll receive an email with a tracking number. Use this number to track your package on our website or the carrier's site.

⚠️ Tracking information usually takes 3–7 business days to appear in the system.

30-Day Return Policy

We want you to love your jersey. Here's how our returns work:

Return Rules

Return Window: 30 days from delivery date

Condition: Unworn, unwashed, with original tags

Restocking Fee: None – you get a full refund

Final Sale Items: We don't have any – all items can be returned

How to Return Your Jersey

  1. Step 1: Email support@retrolica.com with your order number
  2. Step 2: We'll send you return instructions
  3. Step 3: Ship it back (you pay return shipping)
  4. Step 4: Refund processed within 5–7 business days

Size Exchanges

Got the wrong size? Contact support@retrolica.com with your order number and desired size. We'll arrange your exchange. You pay for return shipping to send us the original size.

Damaged Items

If your jersey arrives damaged, contact us immediately at support@retrolica.com with photos of the damage. We'll replace it or refund you at no cost – we cover return shipping for damaged items.

Lost Packages

All our shipments are tracked and insured. If your package is lost in transit:

  1. Contact us at support@retrolica.com within 7 days of the expected delivery date
  2. Provide your order number
  3. We'll investigate with the shipping carrier
  4. Once confirmed, we'll either reship your order or issue a full refund

Questions?

📧 Email: support@retrolica.com

⏰ Hours: Monday–Friday, 9:00 AM–6:00 PM (Hong Kong Time, GMT+8)